Services

We offer a range of services for tackling work relevant stress and resilience and creating healthier and safer organisations of all sizes.

Stress

Pressure at work can help us be more productive. Work relevant stress can have the opposite effect. Find out how we can help you avoid the harmful consequences of stress either caused or aggrevated by work.

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Resilience

Under circumstances where the causes of stress are unavoidable, understanding how to create conditions that allows a workforce to become more resilient can help a business thrive in uncertainty. Find out how we can help bring this about.

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Behaviour Change

Encouraging safer and healthier behaviour in the workplace requires an organisational and job context that supports the new behaviour as well as individual behaviour change. Find out how we can make behaviour change happen in health and safety.

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Stress

We don’t accept that stress is an inevitable part of working life. We know it can have considerable cost at personal and business levels. Some costs such as sickness absence are obvious. Others are subtle. This might include the gradual erosion in commitment that ends up with valuable staff leaving. It doesn’t have to be this way, and it doesn’t have to be hard for businesses to prevent this so long as there is chance to stand back and take stock.

Using HSE’s Management Standards, we can provide an independent expert driven assessment of key sources of stressors that may be affecting your workforce and through them your business productivity, and ensure that the solutions that are generated are based on the needs that your business faces.


Package 1: “All-in-One” Stress Reduction Workshop

We can run a day-long workshop in which we work with key decision makers and staff representatives from your business to both generate stress risk assessments and a needs based action plan using an interactive, problem solving format. This provides you opportunity to assess your current status and identify quick win and sustainable improvements in stress reduction. Smaller organisations in particular may be interested in this package.


Package 2: Stress Reduction Assessment and Road Map Development

Part (A) - Assessment: We will survey your workforce’s current stress levels using HSE’s Stress Indicator Tool. We can offer you support in activities such as planning the survey, promoting it, interpreting and findings and briefing your staff. This will tell you where the stress hot spots and more productive areas of your business lie.

In addition to the survey we can also run focus groups as part of this assessment. This will provide you with a robust understanding of the reasons behind your survey results as well as your staff’s take on potential solutions.

Part (B) – Stress Reduction Road Map: Using findings from your stress assessment we will run a workshop with key decision makers and staff representatives from your business. From this we will generate a road map for planning needs-based improvement. This will tell you what to do and in what sequence to obtain quick wins as well as sustainable stress reduction.

Package 3: Road Map Implementation

Building on either package 1 or 2, we can support you in implementing in your stress reduction road map through running a programme of activities based on the results of your assessment. Examples are described under resilience.


Package 4: Continuous Improvement

For those seeking to be in best in class we offer a range of options designed to enable continuous improvement. Examples are described as part of our resilience and behaviour change offering.


Resilience

Reducing stress is an essential step to avoiding the personal and business costs that it can bring. However, nowadays we are spending more of our time in the workplace. With rising pension thresholds it looks as though we are also going to be working for longer. Therefore making sure that we can ‘live through work‘ rather than ‘work to live’ is becoming all the more critical.

We can do this by combining stress reduction with boosting resilience and looking at ways for accommodating changing health needs as we get older. We can work with businesses of any size to make this a reality.

Package 1: “All-in-One” Workshop

We can run a day-long workshop in which we work with key decision makers and staff representatives from your business to both generate resilience assessments and a needs based action plan using an interactive, problem solving format. This provides you opportunity to assess your current status and identify quick wins and sustainable improvements in motivation and resilience. Smaller organisations in particular may be interested in this package.


Package 2: Assessment and Road Map Development

Part (A) - Assessment: We will survey your workforce’s current resilience levels by assessing stressors along side consideration about what your business has in place that allows people adapt to unavoidable challenges. This will tell you whether you have a sustainable balance between demands on the one hand, and the conditions that allow people thrive on the other.

In addition to the survey we can also run focus groups as part of this assessment. This will provide you with a robust understanding of the reasons behind your survey results as well as your staff’s take on potential solutions.

For larger companies we can also run strategic assessment to determine how the interaction between the organisation’s management systems, culture and leadership influences resilience levels. We benchmark data from management information, surveys and discussion with staff to identify ways of embedding resilient improvements within the fabric of how the organisation is run.

Part (B) – Road Map: Using findings from your resilience assessment we will run a workshop with key decision makers and staff representatives from your business. From this we will generate a road map for planning needs-based improvement. This will define the programme of work necessary for obtaining quick wins as well as sustainable improvements in motivation and resilience.

Package 3: Road Map Implementation

Building on either package 1 or 2 we can support you in implementing in your road map through running a programme of activities based on the results of your assessment. This can include one or more of the following:

  • Resilient leadership workshops and or coaching to equip your leadership with the skills that sustain workforce performance through how they plan, make decisions, design systems and work environments, communicate and ‘walk-the-talk.’

  • Line management people management skills workshops to develop the practical skills by which they line managers effectively support their teams through the good times and bad.

  • Buddy support workshops for creating a network of individuals that have the time and skills for looking out for the wellbeing of their colleagues.

  • Individual resilience training looking at how individuals can use skills such as problem solving, assertiveness, mindfulness, team-working and time management to stay motivated and energised.


Package 4: Continuous Improvement

For organisations seeking to become the best in class at enhancing workforce wellbeing resilience we can:

  • Evaluate what has been done to unpick what did work, what didn’t work and why so that they can efficiently build upon success.
  • Run think-tank workshops to use latest scientific thinking to keep a companies approach fresh and innovative.
  • Help a company to raise the profile the approach by writing it up as a case study for publication in industry or in peer-reviewed publications.

Behaviour Change

To make behaviour change sustainable we can look at how you can embed your approach into the culture of your organisation and how it is run so that reinforces safer and healthier behaviour. We can also apply innovative techniques such as ‘nudges’ to help you drive continuous improvement, and make sure your approach works just as well for health as it does for safety.

Package 1: Nudge Workshops

When used in health and safety, nudge is about looking at how social as well as physical features of the workplace can be designed to nudge a person into choosing safer behaviours, without their necessarily being aware of it. This might be techniques such as colour coding walkways to guide people away from dangerous areas, or letting people know the them proportion of their colleagues who think safety is important so that they feel compelled to adopt the same attitude.

Using a workshop to run though the the various types of psychological biases that can effect people’s decisions with respect to safety, we can work with you to generate ideas for supplementing a standard approach to health and safety with some nudges that can subtly steer your workers into choosing safe over unsafe alternatives.